Privacy Policy

Who we are

Retire in Asia (retireinasia.com) is operated by BTW Media Corp., a Delaware corporation ("we," "us," "our"). This policy explains how we handle personal information about visitors and customers.

What we collect

Information you give us

• Newsletter. Your email address.
• Free samples. Your email address and the guide you asked for.
• Country Match. Your answers. If you ask for your report by email, we keep your answers with your email address.
• Consultation requests. Your name, email address, time zone, preferred times and anything you write to us.
• Purchases and accounts. Your name, email address, what you bought, and your account password, which we store only in a scrambled (hashed) form that we cannot read. Card details go directly to Stripe, our payment processor. We never see or store your full card number.
• Partners. If you join our partner program, your contact details and the payment and tax information we need to pay you.
• Emails. Anything you send us, and our replies.

Information collected automatically

• Usage data. Your IP address, browser, the pages you request and the page that sent you.
• Guide downloads. Each time a guide is downloaded, we record the date, IP address and browser, to prevent fraud and answer payment disputes.
• Cookies and analytics. Described under Cookies and analytics below.
• Newsletter opens. Our newsletter contains a small image that tells us whether you opened it. Receipts, download links and other emails about something you asked for don't contain it.

How we use it

• To provide what you asked for: guides, samples, reports, consultations, your account and the newsletter.
• To process payments, pay partners, prevent fraud and handle refunds and disputes.
• To understand how the site and newsletter are used, and improve them.
• To keep the site secure and meet our legal and tax obligations.

Where the law requires a legal basis, we rely on your consent (the newsletter), on the need to perform a contract with you (purchases, accounts, consultations), on our legitimate interests (security, fraud prevention and analytics), and on legal obligations (tax records).

We do not sell your personal information.

Who we share it with

We share personal information only with service providers that help us run the site, and only what each needs:

• Stripe, which processes payments.
• Our email provider, which sends our emails and holds the newsletter list.
• Google Analytics, which measures site traffic. Google's advertising features are turned off for our site.
• Our hosting providers, which run our servers.

If you came to us through a partner's link, that partner sees that a sale was made, but not your name or email address.

We may also disclose information if the law requires it, to protect our rights or prevent fraud, or as part of a sale or merger of our business.

Cookies and analytics

We use these cookies:

• Essential cookies keep you signed in, protect our forms and remember your progress through Country Match.
• A partner cookie records which partner sent you, and any discount code in their link, for 30 days.
• Google Analytics cookies (_ga) count visits and recognize a returning browser, for up to two years. We remove private links, such as the address of your Country Match Report, before anything is sent to Google.

To turn analytics off in your browser, use this link. You can also block cookies in your browser settings or install Google's opt-out add-on. We do not use advertising cookies.

How long we keep it

• Newsletter: until you unsubscribe.
• Sample requests and Country Match reports: 24 months.
• Accounts: until you ask us to close yours.
• Purchase and payment records: as long as tax and accounting law requires, usually seven years.
• Server logs: 90 days.

Your rights

Wherever you live, you can ask us to access, correct or delete your personal information. You can unsubscribe from the newsletter with the link in any issue. We keep records the law requires, such as sales records, even after a deletion request.

If you live in the EU or UK, you also have the right to restrict or object to our use of your information, to receive it in a portable format, to withdraw consent at any time, and to complain to your data protection authority.

If you live in California, you have the right to know what we collect, to delete it, to correct it and to opt out of its sale or sharing. We don't sell or share personal information as California law defines those terms. We won't treat you differently for using these rights.

To make a request, email legal@retireinasia.com. We respond within 30 days.

International transfers

We are based in the United States, and your information is processed there. Where the law requires, we rely on our providers' standard contractual clauses to protect information transferred from the EU and UK.

Security

We use encryption in transit, hashed passwords and restricted access to protect your information. No system is completely secure. If a breach affects your information, we will notify you as the law requires.

Children

This site is not intended for anyone under 16, and we do not knowingly collect their information. If you believe we have, contact us and we will delete it.

Changes to this policy

We may update this policy. When we do, we will change the date at the top of this page. If a change is significant, we will also tell newsletter subscribers by email.

Contact

Email legal@retireinasia.com, or write to:

BTW Media Corp.
Retire in Asia
3172 N Rainbow Blvd PMB 45393
Las Vegas, NV 89108
USA